Tourist guide training
Tourist guides are sometimes the only people that tourists have a chance to speak with in a destination. For that reason, they have a significant importance when it comes to the image of the tourist destination. Based on their behavior and presenting, guests create an impression which they take home from the travel. An essence of tourist guide work is to present the destination and their own country the best they can, so that guests would spread a positive image and visit it again. Tourist guides should not only have the general knowledge about cultural and natural resources in the region they represent, but also master specific skills and techniques necessary for guiding a group. Accordingly, the main goal of this course is for attendees to gain the necessary knowledge, as well as skills and techniques of guiding tourist groups on tourist destinations, so that they could present them to the guests in the best way possible.
Concept of the training
Majority of the course is devoted to gaining practical skills and techniques of guiding, lead by a licensed WFTGA trainer and according to WFTGA methodology. Within the practical part, following elements are provided:
- Research techniques and sources
- Observation exercise and Communication seminar
- Practice in open space
- Practice on site
- Practice in a bus
The training is meant for tourism workers who already work as tourist guides in general or on tourist sites, with the goal of improving their skills and knowledge. Moreover, it is meant for all who have a desire to work as tourist guides, and who wish to gain operational knowledge and skills necessary for work in tourism and organizing tourist groups on local level. The training is adapted to employees in tourist organizations and other public or private companies. Specificity of methodology used during the training is the interactive work in small groups, for the efficiency of the course. It is favorable that the groups are made of ten to twelve attendees, with maximum of fifteen. The minimum number of attendees for the realization of the program is five.
